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University of Utah: From Fire TV to Signage Stick: University of Utah’s Digital Signage Evolution

A Case Study with Jake Sorensen, Director of Sponsorship & Advertising.

78%

Setup Time Reduction

500+

Display Enterprise Scale

34,000+

Students on Campus

The Challenge:

  • Over 500 displays across campus ran on aging consumer devices (Fire TV Sticks, mini-PCs, Raspberry Pis).
  • Maintenance was time-consuming (30–45 min per device), unreliable, and costly.

The Switch:

  • The team, led by Jake Sorensen (Director of Sponsorship & Advertising), replaced Fire TV Sticks with Amazon Signage Stick (< $100 each), which is designed specifically for continuous digital signage, it offered the stability and support the university needed.

Key Benefits:

  1. Setup time slashed: from ~45 to 10 minutes per device.
  2. Centralized control via CMS with role‑based access and device oversight.
  3. Faster procurement: pre-approved Amazon purchase avoids lengthy RFPs, which meant deployment next day, not weeks.

Impact:

  • Streamlined operations, reliable performance, major cost savings.
  • Scalable blueprint for future campus-wide expansion, and applicable to other education institutions.
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