Wi-Fi & Networks

Signage Sticks have Wi-Fi 6E support for 6 GHz band connections, which prevent the overcrowding of sticks on a Wi-Fi network and allow for faster speeds, increased bandwidth, and less latency.

To get the best performance from your Wi-Fi 6E device:

1. Upgrade to a Wi-Fi 6E or higher Wi-Fi Generation capable router. For larger locations, consider mesh routers for whole location coverage.
2. Configure the router to serve the same network name(SSID) for the 2.4 GHz, 5 GHz, and 6 GHz band.

These changes make your Signage Stick automatically connect to the best performing band available, based on signal strength from the Wi-Fi router.

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Wi-Fi 6E tri-band: 802.11 a/b/g/n/ac/ax (2.4GHz, 5GHz, and 6GHz)

Tri-band support allows for more flexible and robust connectivity options, potentially reducing interference in crowded Wi-Fi environments.

The MAC address is required to configure your network for MAB, which allows the stick to connect to the network. To connect your Signage stick to the network using MAC Address-Based Authentication (MAB), follow these steps to locate the stick's MAC address:

Using either the virtual remote or the physical remote, open settings by pressing the gear icon () and then navigate to "About Device" >>> "Device Wi-Fi MAC address."

To connect your Signage Stick to the Internet using an Ethernet cable, you'll need an Ethernet adapter. Here's what you need to know:

Required hardware:

• An Ethernet adapter compatible with Fire TV Stick.
  
  • Examples include adapters with Micro USB to RJ45 Ethernet Network connections.
  • One specific option is the Electop Micro USB to RJ45 Ethernet Network Adapter.

Connection steps:

• Plug Amazon Signage Stick into HDMI port in your TV.
• Plug the Micro USB end of the adapter into your Signage stick.
• Connect an Ethernet cable from your router or network switch to the RJ45 port on the adapter.
• Power on your adapter.
• Your Signage stick should automatically detect the Ethernet connection.