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Email Support Hours:
Monday to Friday 9AM to 5PM PST
How do I change the Wi-Fi network of a Signage Stick?
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Mobile App:
- With your Signage Stick powered on and connected to a screen, launch the mobile app.
- Launch the virtual remote for your Stick.
- Tap the "Settings" button on the virtual remote (gear icon). You should see the screen connected to your Stick switch to a settings menu.
- On the screen, navigate to "Network & Internet" using the arrow buttons on the virtual remote to move and the "OK" button to select.
- Navigate to "Wi-Fi" and select it to enter the Wi-Fi menu.
- From the list of Wi-Fi networks, navigate to the one you want to use and tap "OK" to connect.
Physical Remote:
- Press the "Settings" button on the physical remote paired to your Signage Stick.
- Use the "Select" button on your remote to select "Network & Internet" from the on-screen menu
- Use the "Down" button to scroll to "Wi-Fi" and use the "OK" button on your remote to select "Wi-Fi."
- Scroll down to find and select your network name.
- Enter your Wi-Fi password when prompted.