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How do I remotely restart/reset my Stick in the mobile app if my virtual remote is displaying a “Not connected” message?
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If you launch the virtual remote when your mobile device is not within Signage Stick’s Bluetooth range, you’ll see a “Not connected” message. In this case, you can still use the virtual remote to restart/reset your Stick if your mobile device has an internet connection. However, launching the Settings menu only works when the remote is connected over Bluetooth.