How do I set up my Signage Stick if no QR code appears?

If your screen shows only Press Play to Start instead of a QR code and Press Play to Start, you can set up your Signage Stick in one of two ways:

Option 1: Mobile App Setup

  1. Download and install the Amazon Signage Mobile App on your device:
    1. iOS App Store (requires iOS 14 or later)
    2. Google Play (requires Android 11 or later)
  2. Open the app and sign in with your Amazon account:
    1. First-time setup: A new organization will be created with you as the admin.
    2. Setting up another Stick: Use the same Amazon account as your previous setup.
  3. Restart the Signage Stick by unplugging it from power source and plugging it back.
  4. Follow the on-screen instructions or visit signage.amazon.com/setup-instructions to finish setup.

Option 2: Remote Control Setup

  1. Press and hold the Home button on your remote until Press button to start appears (about 10 seconds).
  2. Select your language.
  3. Choose your Wi-Fi network and enter the password.
  4. When the pairing code appears, go to console.signage.amazon.com on your phone or computer and enter the code to complete setup.
  5. Visit https://signage.amazon.com/category-page/setup-instructions to finalize the set up.