After I set up my Signage Stick using the Signage Mobile App, can I still use the physical remote to manage the Signage Stick?

Yes, you can. You first need to pair the physical remote with your Stick by following these steps:

1) With your Signage Stick powered on and connected to a screen, launch the mobile app.

2) Launch the virtual remote for your Stick.

3) Tap the "Settings" button on the virtual remote(gear icon). You should see the screen connected to your Stick switch to asettings menu.

4) On the screen, navigate to "Connected devices" using the arrow buttons on the virtual remote to move and the "OK" button to select.

5) On the physical remote, press and hold the "Home" button until you see a flashing orange light.

6) With the virtual remote, navigate to “Pair new device” and select “Amazon Fire TV Remote”. The physical remote should now be paired.

During this setup, if the screen becomes unresponsive to the virtual remote, close the mobile app and reopen it. This should allow you to use the virtual remote regularly again.